Verified Customer Reviews in Westport, CT

"During a heavy nor'easter, our primary sump pump failed in our finished basement near Compo Beach. Water was rising fast. Westport Pro Plumbing had a technician at our door in 42 minutes with a heavy-duty cast-iron pump and battery backup. Saved our home from tens of thousands in flood damage. Truly exceptional service!"

"When temperatures dropped to single digits, an uninsulated line in our crawl space ruptured on a Sunday morning. The plumber arrived with all the parts needed, isolated the burst copper line, replaced it with PEX-A, and walked us through the insurance documentation checklist. Professional, courteous, and transparent pricing."

"We had chronic slow drains that other companies just cleared temporarily. Westport Pro Plumbing sent a camera down our sewer lateral and showed us exact tree root intrusion near our property line. Their hydro-jetting cleared it 100%, and they gave us honest options without trying to upsell an unnecessary trenchless replacement. Highly recommend!"

"Replaced our failing 60-gallon water heater in our 1950s colonial with a wall-mounted Navien tankless system. The installation team was spotless, pulled all Westport town permits, and completed the job in one day. Endless hot water and our gas bills are noticeably lower."

"Our water meter was spinning with no visible leaks anywhere. Westport Pro Plumbing used acoustic detection gear and found a pinhole leak beneath our radiant slab without breaking open drywall. Fixed the leak neatly with minimal disruption."

"Our 1960s home had old galvanized pipes with low pressure and discolored water. They repiped our entire two-story house in PEX with minimal drywall cuts. Pressure is fantastic now and the water is crystal clear. Great communication from start to finish."

"Called on Thanksgiving weekend when our main sewer line backed up. They were in Norwalk in 35 minutes, cleared the main line cleanly, and sanitized the workspace. Lifesavers!"

"Our master bathroom feed froze during a flash freeze. They safely thawed the pipe using electric heating blankets before it burst, insulated the cold exterior wall pocket, and prevented a disaster."